If you and the opposing party wish to submit your disputes to the privately administered justice of SGOA (Stichting Geschillenoplossing Automatisering, or ‘foundation for the resolution of ICT disputes’), you must make a valid joint arbitration agreement. The law stipulates that you should agree on arbitration in writing. You can make such an agreement when the dispute arises but it is also possible to opt for arbitration in advance, i.e. in your ICT contract or in your general terms and conditions. To help you do this, we have provided you here with some model provisions concerning arbitration.
Model provisions concerning arbitration
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