Conflicts can get out of hand and endanger a project. Prevention is always better than cure. That is why SGOA can help you with conflict prevention.
Conflict prevention enables you to identify and tackle irritations, frictions and imminent conflicts in time and prevent the situation from escalating. Our approach is non-litigating and de-escalating.
Interests paramount
The IT conflict moderator we provide has empathy, a listening ear, strong communication skills and the ability to deal with conflicting interests, stress and the threat of project failure. An IT conflict moderator reaches agreements with the parties involved and aims to create a climate that prevents irritations and disputes as far as possible during an IT project. The IT conflict moderator focuses attention not only on business and technical interests, but also on the personal positions of the project managers and staff.