Mediation strength: recovery of collaborative business (as opposed to exit mediation)
IT Conflictmanagement and prevention
IT Sourcing
IT Outsourcing
Supplier / Vendor Management
SW Licences
Complex customer-supplier collaboration
Business Ecosystems
IT Governance
Structured (remote) mediation
Publications
Making strategic sourcing and collaboration choices before you contract, IACCM Contracting Excellence Journal March 2019, with co-auteur Chris Buningh
IT-Governance for the 21st century, CSC Research Full Report, with co-author Kirt Mead, February 2006
Mediation met mindmapping, TIEM, May 2010
Mediation met computer mindmapping, Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, November 2010
How to incorporate everything as a service into your organization, with co-authors D. van Dijk and P. van der Ploeg (2013), in Right Sourcing, Enabling Collaboration, R. Dijkstra, J. Gøtze and P. van der Ploeg (red.)